Internet and A MergerHere is yet another merger for consumers to worry about. You’ve probably heard by now, the Time Warner Cable (TWC) and Charter merger has all but been approved.  While many news agencies and the FCC have taken steps to help out the consumer when the merger takes place, I am not seeing one keep aspect being mentioned at all. Infrastructure upgrades.

Sure the U.S. Department of Justice and the FCC is insisting that Charter abide by extra restrictions for seven years in order to win approval of the deal, but nothing has been mentioned about what ‘New Charter’ will do about upgrading the infrastructure of its’ newly acquired networks. Just so you know, these restrictions include bans on data caps and usage-based pricing for Charter’s broadband service. Charter is also prohibited from blocking TV programmers from making available online the same shows that they transmit to Charter’s cable customers.

Sure I am worried about how my pricing will change and how my bill may go up, but I am more worried about the speed of internet connection I will receive and how quickly they will upgrade the infrastructure in my area to support 100Mbps (I currently get 60Mbps). I currently have the ‘top-tier’ residential plan with TWC, Signature Home.  Will New Charter offer something like that? Will I get to keep my current internet speed when he switch-over occurs or will I lose bandwidth speeds?

Seeing as the Republican National Convention takes place in Cleveland this summer (30 minutes north of me), I was hoping these infrastructure upgrades would take place. Considering the merger supposedly takes place sometime this May, we will see what they offer to us and what kinds of other perks we may get.  My Signature Home package gets me dedicated customer service and other perks that I may not get with New Charter.

Only time will tell. Hopefully TWC and New Charter communicate with their new customers and everything goes smoothly. Sure I would love to save some money in the process, but internet speed is priority for me, before and after the merger.

AnalyticsHave you ever found yourself saying, “Well, I have analytics, great. What do I do now?” If you have, you’re not alone.

Too often, people or consultants come in, set up a Business Intelligence solution, make sure everything works correctly and then leave you with documentation on how to technically use it or with no documentation or training at all.  You are left sitting there with a great solution, all of the data you need right in front of you, but you are unsure what it is telling you.  So now, we need to hire analysts to understand and interpret what the data is telling you.

Hiring analysts can be expensive, but may be necessary.  Whether you hire analysts or not, companies need to make sure the people they hire to implement their BI solution teach them not only how to use and maintain it, but also how to understand what their data is telling them.

As with most things, proper training is key.  With proper training and easy to understand dashboards and reports, companies, and their users should be able to decipher what trends in their data are telling them.

There are many cases everyday where ignoring analytics proves detrimental to businesses. This usually ends up hurting the business or idea that the analysis was completed for.

In one such case, we have the Cleveland Browns.  An establishment that tries to help itself by hiring an analysis firm to analyze the many facets of football.  One of these projects was to help analyze potential quarterbacks that the Browns could select in the 2015 Draft. After the analysis was completed, the Cleveland Browns choose to ignore analytics and the analysis firm presented them and went ahead with selecting Johnny Manziel.

As it turns out, the ‘ignored analytics’ showed that the Browns would have been better off selecting any other quarterback in the draft besides Johnny Manziel.  Due to front office changes before the 2015 Draft, the results went ignored, or worse yet, dismissed and we now know where the Cleveland Browns have ended up.

The original story can be found at Cleveland.com.